Our network connectivity is better then nearly all other web hosting providers. We have connectivity to 5 different backbones with an OC12 smart ring to two providers for redundancy purposes! The backbone connections are to UUNet, AT&T, Level 3, Global Crossing, and BellSouth. This ensures that your visitors will always be able to access your site! If one provider is having problems we will route the traffic through another backbone provider and things should result in nearly no downtime.

Network Connectivity should be your #1 decision in choosing a provider. If the network relies on one backbone and that cable gets cut it could take well over 24 hours to repair. Can you afford to lose 24 hours of traffic? If not, you must choose a provider with redundant network connectivity. We believe we have some of the best network connectivity and pricing.

As you have already read, at HyperHosting we strive for quality. This not only means incredible network and equipment but it also covers the quality of our service. This means that you will always receive the best possible service and support from us. We don't just promise that you'll receive great service and support, we guarantee it!

Here are a few key points we are happy to guarantee:

• If for any reason you aren't happy with the dedicated server after 30 days you can back out of the contract and receive a complete refund.
• If you don't receive a reply to your support question in 24 hours from Monday to Friday you don't pay for that day.
• If your server is down for 0.5% of the time and was our fault we will give you a free month of service.

Don't forget that our servers also come with free port monitoring so we can verify that your servers are responding and online. You also don't pay for technical support unless it takes an extremely large amount of our time.